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Altkom
Insurance Suite

A modular platform for insurance sales and servicing, designed for insurers seeking to operate in a fast-response, market-driven model. Its competitive edge lies in the ability to rapidly adapt products, combined with end-to-end control and flexible sales and customer service processes.

 

  • Insurance Market Entry

    Launch your operations with a fully integrated insurance ecosystem—without lengthy implementation cycles.

  • New Insurance Products

    Introduce innovative offerings while reducing time-to-market by over 80%.

  • New Business Lines

    Expand your market presence by adding new property and casualty lines—with no costly system overhauls.

CHALLENGES

What do you expect from an insurance platform?

  • Fast launch and scalability—a solution designed to grow in lockstep with your business.

  • Accelerated time-to-market—launch new products in days, not months.

  • A seamless customer experience—delivering stable, predictable system performance that ensures uninterrupted service across every channel.

  • Efficient claims management—streamlined workflows that speed up payouts and build customer trust.

  • Next-gen technologies—automation and AI that drive measurable efficiency gains.

  • Flexibility and cost control—deploy only the modules you need, maintain full system ownership, and avoid vendor lock-in.

  • Seamless integration—an open, API-first architecture for rapid connectivity with systems, partners, and distribution channels.

CASE STUDIES

See how AIS works in practice

  • Process list view in the central insurance system of Ubezpieczenia Pocztowe
    Faced with fragmented systems and long delivery timelines, Ubezpieczenia Pocztowe implemented Altkom Insurance Suite as…
  • AIS insurance system
    A newly established insurance company faced the challenge of launching operations quickly, with a large…
  • Overview of digital tools for Allianz UK – enterprise insurance systems maintenance and optimisation.
    Long-term technology and advisory support enabled the ongoing development of Allianz’s evolving product offering –…
  • Step-by-step journey of purchasing insurance online via the Credit Agricole insurance sales portal.
    The flexibility of Altkom Insurance Suite enabled rapid deployment of the insurance sales portal –…
  • mockup makiet nr 1 z integracji danych w ubezpieczeniach
    Integrating data from key systems – ERP, HR, customer portal and core operational platforms –…
  • automating-the-refund-process-with-ai-case-study-
    Developed a PoC system for flexible patient claim registration. Used generative AI to automate email…
    See all case studies

    SOLUTION

    For new entrants, growing companies, and market leaders

    BENEFITS

    Why choose Altkom Insurance Suite?

    • Cut time-to-market for new insurance products by over 80% with faster, more efficient launches

    • Self-service product configuration to manage and launch offerings without vendor support

    • Rapid business line expansion to introduce new lines in just days

    • 35% faster claims processing with streamlined workflows that enhance customer satisfaction

    • Transparent pricing and licensing for predictable budgets

    • Implement only the modules you really need

    • Modular deployment to implement only the components you need

    • Freedom to integrate with an open, API-first architecture and no vendor lock-in

    • Increased operational efficiency through automation and Gen AI

    ALTKOM INSURANCE SUITE

    Build a solution tailored to your business

    Expand your system with AIS modules that integrate seamlessly with your existing infrastructure and support every stage of the insurance lifecycle, from sales to claims management.

    AIS Portals

    A suite of flexible portals designed for customers, agents, and business users. A built-in configurator makes it easy to customize each portal to specific needs, supporting sales, policy management, and claims reporting.

    The portals deliver full process transparency and provide comprehensive service for every user group. The system also supports advanced quote comparisons, group policy management, and intuitive claims submission.

    • Policy Center

      A module for managing the entire insurance policy lifecycle—from quotes and applications to renewals. It supports multiple lines of property and health insurance with flexible configuration of products and parameters.

      The system simplifies sales network management, commission calculations, and client deduplication, ensuring complete data accuracy. It also lets you define document templates and communication workflows, including preferred delivery channels.

    • Product Factory

      A module for configuration, rating, and management of insurance products. It allows you to register new products, define attributes, rating tables, and calculation algorithms, as well as edit, version, and retire products.

      The system supports creating sales packages, sharing product data, and integrating with internal or external rating engines. It accelerates time-to-market and cost-to-market by simplifying processes and ensuring flexibility.

    • Claim Center

      A module for comprehensive claims management, covering any line of business as well as individual and group policies. It enables you to define the full claims process, including subrogations, litigation, and complaints.

      The system can be quickly adapted to different insurance products through configurable workflows for claim intake, case handling, and benefit payouts. It automates task creation, assigns cases to the right users, and sends alerts and notifications at key stages.

    ADVANTAGES

    What sets Altkom Insurance Suite apart?

    Lightning-fast product launches to get new insurance offerings to market in record time.

    • 1 – 2 days

      Variants or modifications of existing products.

    • 1 week

      Medium-complexity products, e.g. home insurance.

    • 1 month

      Complex products, e.g. liability or accident insurance.

    PARTNERSHIP

    Clear the uncertainty and see if AIS is the right solution for your business

    • Consultation

      Schedule a 30-minute session with an expert to explore how AIS can meet your business needs.

    • Capability Assessment

      Receive a preliminary plan with a clear timeline, budget estimate, and integration scope for full transparency on project scale.

    • Implementation Plan

      Get a detailed implementation proposal with estimated timeframes and costs—a solid foundation for confident decision-making.

    Filip Wachowiak

    Business Development Manager

    BLOG

    Read more about AIS and the role of technology in the insurance industry

    • Visual representation of a modern, optimized Claims Settlement Process in the insurance industry.
      Marta Rutkowska
    • Robot processing documents – representing the automation of the complaints process in insurance companies using artificial intelligence.
      Marta Rutkowska
    • AI in insurance – an image of a man in a suit with a television for a head, holding an umbrella.
      Marta Rutkowska

      FAQ

      What customers ask most often?

      With low-code solutions and an intuitive configurator, new offerings can be launched in days rather than months, without heavy IT involvement.