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Altkom
Insurance Suite

AIS is a composable insurance platform that shortens time-to-market by up to 80%, reduces operating costs, and automates key processes with AI. Designed for agencies and carriers that want to operate faster, more efficiently, and in a data-driven way.

 

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  • A fast launch
    in the insurance market

  • New insurance products
    with no coding

  • New P&C lines
    without costly system changes

CHALLENGES

What do you expect from an insurance system?

  • A consistent customer experience—stable and predictable system performance that ensures uninterrupted service across every channel.
  • Efficient claims handling—streamlined claims processes that shorten payout times and strengthen customer trust.
  • Modern technologies—automation and AI for insurance that meaningfully increase operational efficiency.
  • Flexibility and cost control—deploying only the modules you need, maintaining full control over the system, and avoiding vendor lock-in.
  • Easy integration—an open, API-first architecture that enables rapid connection of systems, partners, and distribution channels.
  • A fast launch and scalability—a solution that grows alongside your business.
  • Shorter time-to-market—introducing new products in days, not months.

FLEXIBILITY

A system that adapts to your business vision

SOLUTION

Altkom Insurance Suite: All-in or step by step 

Modular ecosystem for insurers that brings the entire business into one place. It can replace fragmented systems or be rolled out step by step. Exactly where it’s needed most.

 

Altkom Insurance Suite is:

  • built on over 20 years of hands-on experience,
  • proven in real deployments,
  • compliant with regulations,
  • ready to scale as the business grows.
PRODUCT & PRICING MANAGEMENT

AIS Product Factory

Efficient product portfolio management.

 

Launch new insurance products and modify existing ones without involving development teams for every change. Reduce time-to-market and maintain consistency across the entire organization.

MANAGING QUOTES, APPLICATIONS & POLICIES

AIS Policy Center

End-to-end support for policy sales and administration.

 

Manage quotes, applications, and policies across multiple lines of business. Automate sales and service processes while supporting settlements, billing, and collections. Ensure data consistency, efficient team collaboration, and customer self-service through dedicated portals.

CLAIMS INTAKE & CLAIMS HANDLING

AIS Claim Center

End-to-end claims management.

 

Handle insurance claims from initial notification through verification and operational handling to decision-making and benefit payout. Organize and automate claims handlers’ work while maintaining process consistency and full control over timelines, documentation, and decisions.

USER PORTALS

AIS Portals

A set of flexible portal solutions for customers, agents, and business partners.

 

Sell policies, manage administration, and handle claims processes within a single environment. Expand digital channels, automate operations, and maintain data consistency through full integration with the AIS ecosystem. The built-in configurator enables tailored functionality for different user groups.

LEVERAGING ARTIFICIAL INTELLIGENCE

AIS AI Manager

Centralized management of AI-powered capabilities.

 

Automate document analysis, customer communication, and case assessment across sales, service, and claims processes. Leverage flexible and scalable AI mechanisms integrated with AIS systems and external tools to streamline data-intensive and automation-driven workflows.

CASE STUDIES

See how AIS turns challenges into measurable results

  • Case study wdrożenia Altkom Insurance Suite
    LMG Försäkrings AB S.A., Polish Branch, needed a scalable system to support its health insurance…
  • Step-by-step journey of purchasing insurance online via the Credit Agricole insurance sales portal.
    The flexibility of Altkom Insurance Suite enabled rapid deployment of the insurance sales portal –…
  • Process list view in the central insurance system of Ubezpieczenia Pocztowe
    Faced with fragmented systems and long delivery timelines, Ubezpieczenia Pocztowe implemented Altkom Insurance Suite as…
  • Altkom Insurance Suite implementation case study
    A newly established insurance company faced the challenge of launching operations quickly, with a large…
  • automating-the-refund-process-with-ai-case-study-
    Developed a PoC system for flexible patient claim registration. Used generative AI to automate email…
    See all case studies

    CUSTOMER VOICES

    Real experiences shared on Gartner Peer Insights

    • Gartner Peer Insights review (5/5 stars) of Altkom Insurance Suite from an IT Director in Insurance (except health): "Altkom Software has demonstrated solid technical capabilities and realisable service delivery. The team was responsive to our needs and provided good support throughout the implementation process."

    • Gartner Peer Insights review (5/5 stars) of Altkom Insurance Suite from a CTO in Energy and Utilities: "As part of our collaboration, they delivered a comprehensive solution covering both health policy administration and claims handling processes."

    VIDEO

    Would you like to see more than just a description of the system?

    Watch this series of short videos and get an inside look at AIS—through the lens of the day-to-day work of teams that need organized information, control over their processes, and support for their most important tasks.

    BENEFITS

    Why choose Altkom Insurance Suite?

    • Shorten time-to-market for new insurance products by more than 80%

    • Configure insurance products on your own, without relying on vendor support

    • Launch new business lines in just a few days

    • Accelerate claims handling by 35%

    • Plan your budget with transparent costs and licensing

    • Deploy only the modules you truly need

    • Maintain independence and integration flexibility—no vendor lock-in, with an open, API-first architecture

    • Increase efficiency through automation and the use of AI in insurance

    ADVANTAGES

    What makes Altkom Insurance Suite stand out?

    Rapid implementation of insurance products. Deliver new offerings faster than your competitors.

    • 1 – 2 days

      Variants or modifications of existing products.

    • 1 week

      Medium-complexity products, such as home insurance.

    • 1 month

      Complex products, such as liability or accident insurance.

    Book a demo – see the solution in action

    Filip Wachowiak

    HEAD OF INTERNATIONAL GROWTH

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      BNP Paribas Bank

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    BLOG

    Read more about AIS and the role of technology in the insurance industry

    • Altkom Software's article about underwriting automation
      Magdalena Marczak
    • Ilustracja 3D: centralny niebieski sześcian z definicją produktu ubezpieczeniowego połączony liniami z sześcianami systemów sprzedaży, polis, szkód, danych, dokumentów i ryzyka — jedna definicja produktu dystrybuowana do wielu systemów.
      Magdalena Marczak
    • Ilustracja 3D: teczka z dokumentami otoczona ikonami — pismo, karta klienta, koperta z powiadomieniem, przekazywanie sprawy między osobami, klepsydra i znak zapytania — obrazująca rozproszone dokumenty i opóźnienia w procesie underwritingu
      Magdalena Marczak
    • Altkom Software's article about reasons behind longer time-to-market in insurance
      Magdalena Marczak

      FAQ

      What customers ask most often?

      AIS uses a low-code/no-code approach and advanced product-configuration tools, enabling business teams to implement changes on their own. New offerings can be released in just a few days, without lengthy development work or dependence on IT resources. This significantly shortens time-to-market and boosts competitiveness, especially in dynamic market segments.